Sales Administrator - Customer Service Team

Sales Administrator - Customer Service Team

Location: Swinton, Manchester Type: Full-Time

Company Overview: As an innovative technology driven business, Luxfer MEL Technologies is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products. With our Luxfer core values of Customer First, Integrity, Accountability, Innovation, Personal Development and Teamwork, we create a drive and passion to achieve the highest of standards.

Role Summary: Sales Administrator

As an experienced Sales Administrator, you'll play a critical role in coordinating across departments to ensure the efficient management of our customer orders. Your attention to detail, strong organizational skills, and ability to effectively communicate will contribute to our overall success. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Sales Administrator Key Duties Will Include, But Not Be Limited To:

• Order Processing: Expedite customer Purchase Orders in line with company policies
• Quotations: Liaise with customers on incoming enquiries to ensure accurate and timely quotations.
• Order Management: Support cross functional monitoring of open orders and provide relevant internal and external communications.
• Communications: Handle general enquiries and queries to provide relevant customer communications.
• Key Accounts: Coordinate with Sales Team to support ongoing customer development and growth activities
• Forecast Support: Provide support to the Sales Team on monthly forecasting activities, including forecasted Purchase Order follow up, requesting Customer Forecasts, and monitoring of Forecast consumption.
• Export Control: Management of UK and US export controlled technical information.

Requirements: Sales Administrator

• Proven experience in a sales administration or similar role.
• Good understanding of SAP or other similar ERP system.
• Experience in Microsoft 365 and MS Teams beneficial.
• Excellent organizational and time management skills.
• Ability to work collaboratively across teams and departments.
• Strong communication skills, particularly written.
• Commitment to personal growth and continuous improvement.
• Meticulous attention to detail in document creation and review.

What We Offer: Sales Administrator

• A dynamic and supportive work environment.
• A chance to be part of a team that values innovation and customer satisfaction.
• A salary in the region of £25,000 to £30,000, with the level dependent on experience.
• Study Package (if required)
• Potential to earn an annual bonus.
• 25 days annual leave plus bank holidays.
• Company pension.
• Participate in company share option scheme.
• Free on-site parking.

If you're ready to take the next step in your career and join a dynamic and growing company that values innovation, personal growth, and excellence, we'd love to hear from you.

Closing date for all applications 12^th September 2025. Luxfer has the right to close this advert at any time once the position has been filled.

This position may require access to US Export controlled information under a US export authorization/licence. To comply with these regulations, applicants must be eligible to access controlled technology. This typically requires a national of a country not listed under ITAR §126.1 (U.S. arms embargoed countries), and legally entitled to work in the UK. Regrettably, we are unable to consider applicants from countries currently listed under ITAR §126.1.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you wish to request that your application be considered under the terms of our Guaranteed Interview Scheme, please explicitly state so in your CV and / or accompanying cover letter.