Strategic Engagement Account Executive I - Remote Eligible

The Role

Accountable for all aspects of the engagement as the single point of deal quality, governance and cadence for the customer and the primary interface back into Lumen. Provides leadership across service strategy, service design, commercial framework options and heavy management of service operations across all areas of Lumen services.

Location and Schedule

This position involves interacting with customers located in the Central, Mountain, and Pacific Time Zones. The role requires flexibility to work a schedule that aligns with those time zones, which may differ from your local time.

The Main Responsibilities

Manage all aspects of the pursuit, plan/prioritize opportunity and account engagement leveraging SET methodologies

Meet with customer executives and partner with account teams to define pursuit success metrics/solutions/models

Manage opportunity financial performance to ensure project/program viability and profitability

Present business cases, commercial models, and architectural solutions to Segment Leaders with local account teams

Lead Commercial Design Tower, develop commercial/pricing strategy and related models in collaboration with finance

Navigate Lumen Legal, Operations, Finance and Executive business priorities

Escalate internally for Executive, Business Unit, Segment Leader, Account Team for alignment to customer objectives

Identify business risks and collaborate to resolve gaps of Lumen business models with cross functional organization

Lead contract negotiations inclusive of business elements, commercials, legal, etc.

Positioning overall solution to Lumen Business Executives, the Deal Quality Assurance committee, and the customer

What We Look For in a Candidate

Minimum skills required to perform in this role:

8 years of relevant job experience with similar essential duties

Proficiency in translating customer drivers to differentiated value positioning

Internal selling: fostering advocacy and buy-in across presales supporting organizations

Internal and external financial acumen and competitive landscape analysis

Project/Program management experience and service transition planning

Complex contract negotiation skills

Preferred skills:

Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.

Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experience

Experience leading teams selling complex solutions and services

Exceptional strategic planning, solution management and contract/service negotiations skills.

Experience in consultative sales techniques, account planning and positioning strategy, customer needs analysis, and sales opportunity development.

Track record of consistently exceeding sales and revenue goals.

High energy level and demonstrated drive to succeed.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI

$131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.