Devops Tech Support - Remote Eligible

DevOps Tech Support

LS Technologies, a Tetra Tech Company and the Federal Aviation Administration (FAA) is seeking a highly skilled Technology Specialist (Second Shift) to serve as a DevOps Tech Support. The candidate will support FAA development tenants with the integration, deployment, monitoring, and maintenance of cloud environments, ensuring operational efficiency, system reliability, and compliance with FAA standards. This role bridges operations and development teams by automating workflows, troubleshooting technical issues, and implementing solutions to enhance continuous integration and continuous delivery (CI/CD) pipelines using modern DevOps tools such as GitLab, GitHub, Terraform, and Ansible.

Responsibilities

• Provide DevOps support for FAA applications and systems, including deployment, configuration, and ongoing maintenance.
• Build, manage, and optimize CI/CD pipelines with GitLab CI/CD, GitHub Actions, or similar automation tools.
• Develop and maintain infrastructure-as-code (IaC) using Terraform and Ansible to automate provisioning, configuration, and environment management.
• Support version control and code management practices using GitLab and GitHub.
• Monitor and troubleshoot system performance issues, application errors, and infrastructure outages in cloud and hybrid environments.
• Respond to service desk tickets related to technical cloud support, providing troubleshooting and resolution in a timely manner.
• Assist with containerization using Docker, Kubernetes, or equivalent technologies.
• Work closely with system engineers, developers, and cybersecurity teams to resolve technical issues and maintain compliance with security requirements.
• Develop and maintain technical documentation, including system configuration, support runbooks, and standard operating procedures.
• Provide Tier 2/3 technical support for infrastructure, automation tools, and development environments.

Qualifications

• 3-5 years of experience in technology support, DevOps, or System Administration roles
• Proficiency in Linux/Unix and Windows server administration.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and related DevOps toolchains.
• Strong experience with GitLab and GitHub for source control, branching strategies, and CI/CD automation.
• Practical experience with Terraform and Ansible for infrastructure automation and configuration management.
• Strong troubleshooting skills with scripting abilities in Bash, Python, or PowerShell.
• Knowledge of networking fundamentals (TCP/IP, DNS, VPNs, load balancing).
• Ability to write and maintain system documentation.
• Experience supporting federal government IT environments.

Preferred

• AWS Certified SysOps Administrator / DevOps Engineer
• Microsoft Certified: DevOps Engineer Expert
• HashiCorp Certified: Terraform Associate
• Red Hat Certified Engineer (RHCE)
• CompTIA Security+ (for baseline cybersecurity compliance)

Education

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; or equivalent combination of education and experience.

Work Requirements

Work location: USA

• Position is: Completely remote
• Work Hours: 11AM-8PM EST
• Travel: 10%
• Physical requirements:
• Extended Computer Use: Regular and prolonged periods of working at a computer terminal.
• Lifting and Carrying: Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance.
• Mobility: Ability to move around the office environment to access computer hardware, networking equipment, and server rooms.
• Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision.
• Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
• Background check: Must have ability to obtain and maintain a Public Trust.

About LS Technologies

At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans.

We invite applications from all interested parties.

Requesting an Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email careers@lstechllc.com.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only. The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. In compliance with local laws, LS Technologies presents this reasonable compensation range as a guideline for roles in California, Colorado, New York, or Washington D.C.

Benefits offered to all employees who work 30+ hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.

About Tetra Tech

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.