As a Senior Partner Manager, you will manage one of our largest restaurant merchant relationships. You will work in a client-facing role to drive partnership growth through demand generation, pitch and upsell strategy, and expansion opportunities. Partner Managers work cross-functionally with Partner Engineers, Product, and Marketing to optimize partnerships and provide maximum value for both Uber and our strategic merchant partners. You will work to meet and exceed our team's quarterly growth targets which are currently centered around Net Acquisition, Demand Generation, and Trips. Who are we looking for? Someone who has proven success building best-in-class partnerships with complex brands and developing deep executive-level relationships. This candidate will also have a passion for logistics, eCommerce, and the ability to thrive in a fast-paced, cross-functional environment.
Build relationships with C-level executives and key decision-makers within partner organizations
Focus on optimizing the national marketing strategy, using internal data and our Ad/Measurement Operation teams to identify insights and action plans to achieve growth goals
Lead key project workstreams to drive growth for the merchant partner at scale
Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
Navigate negotiations, difficult partner conversations, and internal roadblocks
Bring your analytical A-game. Develop business models and analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals
This role involves travel a minimum of 1x per quarter - primarily domestic, including visits to merchants, conventions and offsites. International travel may be required on occasion
Develop and execute partnership strategy to achieve growth goals
Minimum of 8+ years of full-time professional experience in a client-facing role working with large enterprises & Global partnerships
Experience handling enterprise and executive-level partnerships, ideally with global brands
Experience in food delivery and/or third-party marketplaces at a high-growth tech company
Experience working in ads sales, marketing, operations, business development, or partnerships at a leading restaurant brand
Ability to build and implement joint business plans, prioritizing initiatives that will drive strategic value for the partnership
Ability to flex your analytical skills and use data to influence decision-makers and quantify opportunities
Speed, resourcefulness, and go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
Strong listening, communication, and organizational skills
Coachability, interest in implementing feedback, and dedication to the improvement of your craft and our team's development
Bachelor's Degree or equivalent
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.