Inside Sales Coordinator - No Cold Calling - Remote Eligible

Join The LKQ Family!

Are you looking to join a great team that offers great benefits and paid training? LKQ is looking for an Inside Sales Representative to join their growing team. In this role you will work within a Sales Call Center environment, handling incoming and outgoing phone calls and emails. No cold calling! LKQ offers 4 weeks of paid training and continuous training throughout the job. In addition to benefits that extend beyond health insurance and 401-k, you can expect discounts on auto parts and car rentals, cell phone companies, and discounts with technology providers. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us! Eligible for $1,500 Retention Sign-On Bonus after 90 days Salary Expectations: $16/hr paid training and through first 90 days. Then transitions to hourly plus commission paid Bi-Weekly Average Salary: $65k Exceptional Salary: $100k

Essential Job Duties

• Generates revenue by promoting sales of new and existing products.
• Initiates sales calls to existing customers to assess the need for replenishing inventories.
• Assists customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
• Prospects and develops relationships with potential customers, or leads, to cultivate new business.
• Provides ongoing customer and technical service on existing accounts.
• Processes orders – performs order entry (orders called in or received online), reviews orders for correct handling, pricing, quantities, and shipping data.
• Seek out opportunities for up selling and price negotiation.
• Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advises customer on substitution or modification of part when part requested is not available.
• Initiates and supports the continual improvement of LKQ and Keystone Automotive Industries, Inc. quality improvement system.
• Assumes other duties as assigned.
• Handling incoming and outgoing emails with clientele and within the company.

Supervisory Responsibilities

• Not responsible for supervising employees.

Education: High School graduate or G.E.D. equivalent preferred. College coursework desired.

Experience: One to two years of prior Call Center sales, customer service relations and/or route sales required.

Prior automotive experience and knowledge of automotive parts.

Knowledge/Skills/Abilities: Preferred if you are familiar with the company's products and procedures. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others and be a team-player. Must have the flexibility to work variable schedules, including weekends. Must be able to convey product information and availability to customers. Must possess the ability to deal tactfully with customers. Must be organized, motivated, and a self-starter.

Machines, Equipment, and Software: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software. Minimum 35 wpm

Physical Demands & Work Environment: Must have the ability to work in a Call Center environment where frequent interruptions may occur. Must be able to work under pressure comfortably.

Preferred Qualifications: Call Center and Cash handling experience

Benefits: Health/Dental/Vision Insurance, Paid Time Off, 401k with Generous Company Match, Company Paid Life Insurance and Long-Term Disability, Short-Term Disability, Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Cell Phone Services, Auto Parts/Car Companies, Technology

Join us for an exciting career journey with positive, driven individuals.