Customer Service Reprentative - Remote Eligible

Customer Service Representative

Are you looking to join a great team that offers great benefits and paid training? LKQ is looking for a Customer Service Representative to join their growing team. In this role you will communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. LKQ offers 4 weeks of paid training and continuous training throughout the job. In addition to benefits that extend beyond health insurance and 401-k. You can expect discounts on auto parts and car dealerships, cell phone companies, and discounts with technology providers. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us! Eligible for $1,500 Retention Sign-On Bonus after 90 days Salary Expectations: $16/hr plus KPI (Key Performance Indicator) bonus of up to $600 a month

Essential Job Duties

• Handle phone and emails from customers
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers.
• Understanding of eBay and eCommerce sites (i.e. LKQonline.com)
• Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.
• Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
• Assumes other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Education and/or Experience:

• High School Graduate or G.E.D Equivalent.

Knowledge/Skills/Abilities:

• Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.

Machines, Equipment, and Software:

• Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

Physical Demands and Working Conditions:

• This position requires sitting, standing, bending, and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability to work under conditions of frequent interruptions and be attentive to details.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Cell Phone Services
• Auto Parts/Car Companies

Join us for an exciting career journey with positive, driven individuals.