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Desktop Support Technician - Overnight Shift - Onsite
- Provide on-site overnight support for critical system installations and troubleshooting
New York
Junior
10 months ago
Lincoln IT
Provides managed IT services, cloud solutions, cybersecurity, and infrastructure support for mid-market and enterprise organizations.
1 Similar Job at Lincoln IT
Job Overview
We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix.
Responsibilities
- Provide phone support and on-site remediation for workstation issues
- Troubleshooting and resolving customer system problems across a broad range of technologies
- Provide onsite installations of new software and upgrades
- Provide installation of service packs and security updates
- Provide onsite support and installations to clients
- Provide desktop support including analyzing and resolving end-user issues
- Provide printer troubleshooting
Skills & Experience
- Knowledge of MAC and Windows operating systems and desktop applications
- Experience with installing, configuring, and administering a broad range of technologies
- Reliable, who can work with little to no supervision
- Excellent written and verbal communication skills
- Knowledge of Cisco Phone Systems a plus
- Certifications a plus
Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
About Lincoln IT
Provides managed IT services, cloud solutions, cybersecurity, and infrastructure support for mid-market and enterprise organizations.