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Customer Service Rep Pt Portal
Handle patient inquiries efficiently through the Patient Portal to ensure timely responses
Clearwater, Florida, United States
Entry Level
22 hours agoBe an early applicant
Lincare Holdings
A provider of oxygen, respiratory and other chronic therapy services to patients in the home.
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Job Functions
The purpose/primary function of this role is to handle incoming email/call requests through the Patient Portal from existing and new patients regarding all aspects of the business.
Job Functions:
- Ensures all email requests/inquiries are responded to within 72 business hours
- Completes the requests/inquiries in the appropriate applications and/or forwards additional information/action needed to the appropriate Lincare department(s)
- Proficient in all systems necessary to complete the requests/inquiries
- Meets/sets daily goals to ensure SLA is met
About Lincare Holdings
A provider of oxygen, respiratory and other chronic therapy services to patients in the home.