Customer Service Rep

Customer Service Representative

One of the nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Why Work At Lincare?

• Culture: An inclusive, open, and friendly environment focused on our associates and their success
• Benefits: Comprehensive benefits package with flexible options to fit your individual needs
• Robust Bonus Plan: Monetary rewards for meeting and exceeding established production goals

Responsibilities:

• Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
• Review and make sure all documentation created and received meets insurance guidelines
• Contact doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
• Answer/make phone calls using proper telephone etiquette