College Intern I - Summer 2026 - Customer Experience Strategy

Summer College Internship Program

The Summer College Internship Program is a 10-week, paid internship experience that provides undergraduate and graduate students the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. In addition, through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs.

This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). May reside in either a technical or non-technical area. Development events are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program.

Essential Accountabilities:

• Updating and improving our website while focusing on our Customer Experience
• Creating digital tools to provide outstanding customer experience
• Maintaining digital tools and resources that assist our customers
• Additional specific duties will vary with assignment; specific divisional callouts are listed below.
• Works with a mentor and supports key strategic projects.
• Responsible for work assignments and possible responsibilities that vary according to business need and departmental opportunities, in addition to student's qualifications.
• Functions performed are non-technical and/or technical in nature and will cover a broad range of business-related projects.
• Creates and delivers presentation at completion of internship.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Minimum Qualifications:

• Desired majors include: Data Science, Marketing, User Experience, Software Development, Business, Management, Communication, Computer Science, Information Technology or similar degree program
• The following skills are preferred (but not required): Site Mapping, Wireframing, Visual Content and Interaction Design, and/or Algorithm Design
• High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent communication skills both verbal and written with the ability to communicate to technical and non-technical audiences and interface with staff at all levels of the company.
• Ability to work in a fast-paced changing environment and deliver high quality work product.
• Ability to work well in a team establishing good working relationships with peers.
• Ability to multitask and prioritize tasks with a strong attention to detail.
• Experience using a desktop computer in a professional environment.
• Experience with Microsoft Office Suite.
• Demonstrates strong organizational and prioritization skills.
• Strong analytical and problem-solving skills.
• Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
• Commitment to continuous improvement of skills and team functioning.
• Must be self-motivated and able to work independently, as well as on intra- and inter- departmental teams where needed.

Physical Requirements:

• Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

One Mission. One Vision. One I.D.E.A. One you.

Together we can create a better I.D.E.A. for our communities.

At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know inclusion of all people helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating all of our employees' experiences, skills, and perspectives, we take action toward greater health equity.

We aspire for our employees' interests and values to reflect the communities we live in and serve, and strongly encourage all qualified individuals to apply.

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing an inclusive workforce, innovative thinking, employee development, and by offering competitive compensation and benefits.

Equal Opportunity Employer

Compensation Range(s):

Level I - Minimum $18.00 - Maximum $20.00

Level II - Minimum $21.00 - Maximum $23.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.