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Medical Customer Service (switchboard)

Own the escalation-free handling of hospital switchboard operations during each shift
Indianapolis, Indiana, United States
Junior
$16 USD / hour
20 hours agoBe an early applicant
LHH

LHH

Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.

Switchboard Operator

Let's talk! LHH Recruitment Solutions has partnered with an impressive healthcare company in search of a contract-to-hire Switchboard Operator in the Indianapolis, IN area! What You'll Be Doing

  • Receive a high volume of incoming calls from the company's main phone line.
  • Connect callers to the appropriate people and locations in an efficient manner.
  • Maintain excellent customer service while handling calls from both internal and external customers.
  • Utilize multiple resources and systems to access the appropriate information to relay to callers in a swift manner.
  • Complete paging requests from physicians and team members as needed.
  • Page out to the trauma team for any trauma calls and call out Code Blues on the intercom system at the hospitals.

What We're Looking For

  • Minimum 1 year of recent call center or dispatch experience required.
  • Ability to provide excellent customer service at all times required.
  • Ability to work in a fast-paced environment required.

Work Hours: 2:00 PM to 11:30 PM rotating schedule with alternating weekends (Daytime hours for training) Job Type: Contract-to-hire & 40 hrs/wk

Pay Details: $16.00 per hour

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

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Medical Customer Service (switchboard)
Indianapolis, Indiana, United States
$16 USD / hour
Customer Success
About LHH
Provides career transition, talent development, and recruitment solutions to help organizations transform workforces and individuals advance their careers.