Medical Customer Service (switchboard)

Switchboard Operator

Let's talk! LHH Recruitment Solutions has partnered with an impressive healthcare company in search of a contract-to-hire Switchboard Operator in the Indianapolis, IN area! What You'll Be Doing

• Receive a high volume of incoming calls from the company's main phone line.
• Connect callers to the appropriate people and locations in an efficient manner.
• Maintain excellent customer service while handling calls from both internal and external customers.
• Utilize multiple resources and systems to access the appropriate information to relay to callers in a swift manner.
• Complete paging requests from physicians and team members as needed.
• Page out to the trauma team for any trauma calls and call out Code Blues on the intercom system at the hospitals.

What We're Looking For

• Minimum 1 year of recent call center or dispatch experience required.
• Ability to provide excellent customer service at all times required.
• Ability to work in a fast-paced environment required.

Work Hours (Two Options Available):

• 9:00 AM to 5:30 PM M-F
• 2:00 PM to 11:30 PM rotating schedule with alternating weekends (Daytime hours for training)

Job Type: Contract-to-hire & 40 hrs/wk

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply