Sr. Manager, Credit Services

Sr. Manager, Credit Services

Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

The Sr. Manager, Credit Services provides direction and leadership to a team of credit analysts responsible for the collections of accounts receivable across multiple business units.

• Oversees collection activities conducted by credit analysts.
• Responsible for reporting and managing KPIs such as: DSO, DDSO, Bad Debt, and cash forecasting.
• Supports the sales team by ensuring efficient order flow, while controlling financial risk.
• Implements collection policies and procedures, which fall within the parameters of the organization's policies.
• Reconciles disputed receivables.
• Oversees account negotiations and financial workouts.
• Drives efficiency by leveraging technology to improve collection related processes.
• Assists in month-end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and/or journal entry preparation.

Requires a bachelor's degree in finance or accounting or an equivalent combination of education and experience. Requires at least 10 years related experience, including 3 years experience as a manager. High level of proficiency in Excel and PowerPoint. Strong analytical, numeracy and research skills. Excellent communication, customer service and negotiation skills. Financial statement analysis skills are a plus. Knowledge of secured lending, the Uniform Commercial Code, and commercial lien law is a plus. Ability to lead and direct others.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $110,400-$144,900 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!