Customer Service Representative (intern)

Customer Service Representative (Intern)

Legrand has an exciting opportunity for a Customer Service Representative (Intern) to join the Electrical Wiring Systems Team in Vaughan, ON. The Customer Service Representative (Intern) is responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests to improve sales and maintain customer satisfaction. Maintains an ongoing relationship with customers, field sales, distribution, purchasing, manufacturing and marketing.

Qualifications

Required Skills:

• Registered as a full-time student during the preceding academic year;
• Intends to return to school on a full-time basis for the upcoming academic year;
• Is a student in a secondary or post-secondary educational program; and
• Is legally entitled to work in Canada.

Skills/Knowledge/Abilities:

• Must have demonstrated exceptional customer service skills and a strong customer orientation.
• Industry knowledge, technical, electrical and/or mechanical experience or aptitude is preferred.
• The ability to work in a high volume, fast-paced environment is a must. Requires strong organizational and time management skills and be able to effectively multi-task.
• Must have excellent interpersonal and communication skills.
• Strong computer skills.
• Previous experience with Salesforce applications and reports, an asset.
• Knowledge of electrical concepts and a background in a manufacturing environment a plus.

Company Info

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR).

Legrand North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

Legrand's Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential.

Equal Opportunity Employer