Technical Delivery Representative

Technical Delivery Representative

Technical Delivery Representative

Our Order Delivery department plays a crucial role in onboarding new customers and managing hardware modifications. As a Technical Delivery Representative, you will be an integral part of this team! You will ensure the timely delivery of hardware modifications to our customers and will get them through all necessary steps. You are strong in setting up positive, lasting business relationships with the internal and external parties involved.

This position is based in our HQ in Amsterdam and Haarlem, and you will be reporting to the Team Manager.

What is the role about?

• Responsible to handle orders first time right and checks and controls the delivery process.
• You set delivery goals, priorities, and schedules in such a way that the customer is more than satisfied.
• Collates and verifies all relevant order information to ensure an accurate and timely delivery.
• You are a star in mitigating issues and understand possible risks and can drive improvements in process and customer satisfaction related to delivery.

What we're looking for:

• Working knowledge of delivering excellent customer service
• Understanding of SAP and ideally, working in IT before.
• Work experience in a similar role
• Strong administrative skills and an eye for detail
• Focus on quality, process and problem-solving is your first nature
• Great verbal and written communication skills in English

Benefits include

• Participation in annual company bonus scheme and company pension
• Internet allowance
• Working from home policy
• Work from abroad: Up to 4 weeks per year, following policy guidelines
• Lease bike plan
• 25 days of paid time off (and the option to buy or sell up to 5 more days)
• Free lunch, parking, and fresh fruit provided when in the office
• Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings
• Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
• A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference

Ready for the next step?

If you'd like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Demetra Spyrou, Talent Acquisition Specialist, at: d.spyrou @global.leaseweb.com.