Senior Client Services Executive (ticketing)

We Take You Above Beyond

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Coordinate with internal and external stakeholders to ensure seamless delivery of event sales.

• Check event's configuration on the ticketing system and website to ensure accuracy.

• Manage seat inventory for events and ensure that show promoter's requirements are being catered for.

• Prepare weekly payment reports for show promoters in a timely manner.

• Ensure data integrity and accuracy by maintaining up to date records of event sales.

• Develop creative marketing ideas to support the sales of ticket packages.

• Handle corporate and group enquiries and ticket bookings for all events and attractions.

• Generate daily, weekly and monthly reports as required.

• Liaise with various departments including Finance, Hotel, Concierge, Front-of-House, Marketing, MICE to communicate event requirements.

• Comply with company's standard operating procedures while carrying out above duties.

Job Requirements

Education & Certification: Diploma in Business Administration, Events Management, Hospitality or related field preferred.

Experience: Minimum 2 years of work experience in similar capacity.

Other Prerequisites: Comfortable working in a fast paced environment. Meticulous, good written and verbal communication skills. Well verse in Microsoft Office applications. Independent, self-motivated and team player. Candidate should be comfortable and accommodate to the extended working hours on event days i.e. weekday evenings, and weekends.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.