Key Account Manager (m/w/d) Foodservice - Channel

Key Account Manager Foodservice

We have an exciting opportunity for a Key Account Manager Foodservice with a focus on the channel area at Kraft Heinz in Düsseldorf! Kraft Heinz has been officially recognized by Great Place To Work as one of the best employers in Germany for 2025! In this position, you will report to the National Key Account Manager Channel and will be primarily responsible for selling Kraft Heinz foodservice products in various distribution channels ("Channel").

Channel Strategy Development

• Follow market analyses & trends in the respective channel
• Participate in the development of tailored sales concepts for the channel
• Segmentation & prioritization of target customers

Key Account Management

• Building, maintaining, and developing long-term relationships with key customers within the channel
• Support in annual meetings, condition negotiations, listing management
• Addressing individual customer needs, also with a view to operational processes

Assortment Design & Innovations Management

• Advising customers on product launches
• Development of channel-specific assortments or bundles

Cross-functional Cooperation

• Collaboration with marketing, logistics, and finance

Controlling & Reporting

• Analysis of sales figures and performance KPIs
• Derivation of measures to increase sales or customer retention

Your Qualifications

• At least a bachelor's degree
• 1 to 3 years of experience in a junior or regional KAM function with direct customer contact and involvement in (marketing) negotiations
• Good knowledge of the foodservice sector (e.g., HORECA, QSR, etc.)
• Fluent German and good English skills
• Good MS Office skills

Professional Skills

• Curiosity, positivity, and passion: You are curious, positive, and enthusiastic
• Persuasiveness: We are looking for people who can assert themselves and are not easily put off, even when they encounter resistance
• Stress resistance: A demanding, fast-paced, and diverse environment gives you energy and motivates you. Even under time pressure, you do not lose sight of your goal
• Commercial acumen: You are always on the lookout for opportunities to expand your business while exceeding your goals

What We Offer

• A fast career, like few other companies can offer
• A competitive salary and an excellent bonus structure (above the market average)
• An indefinite employment contract, because we are counting on you from the start
• Company car and modern equipment for your daily work
• Flexible working hours in a hybrid working model
• Attractive social benefits & employee benefits (e.g., company pension scheme, profit-sharing, corporate benefits, jobrad, working abroad, etc.)

Our Hiring Process

• After reviewing your application, you will have a first phone call with the Talent Acquisition Team. If this goes well, you will proceed to the following interviews:
• National Key Account Manager & HR Business Partner
• Director Away from Home and Crossfunction
• Online – Test
• Head of HR
• Everything positive? Then everything is ready for your offer!

Location(s) Düsseldorf

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.