FSQ Excellence Implementation Manager EAST

Job Description

Location: 6 October Factory Office

Travel: 30–40% (approx. 25–35 audits/visits per year across regional manufacturing sites and global events)

Role Purpose

The FSQ Systems Manager is accountable for implementing and ensuring compliance with Global Food Safety & Quality (FSQ) Systems across all Kraft Heinz factories in the EAST region (MEA, Turkey, Egypt, Poland, Eastern Europe, Russia). The role drives quality improvements, system projects, and training, supporting the organization in meeting customer and regulatory requirements.

What You'll Do

Implementation

• Oversee implementation of Global Quality Systems at all EAST sites.
• Plan and coordinate Golden Rule and Kraft Heinz Management Systems (KHMS) assessments; ensure audits are completed per schedule and standards.
• Facilitate end-of-year assessments and support global system teams in cross-business audits.
• Act as decision maker for thermal process performance, ensuring alignment with global protocols.
• Lead actions related to thermal processes, including auditing production facilities and supporting process design for new lines.
• Develop and deliver cleaning and sanitation training at all levels; provide validation support.
• Oversee validation of new equipment, processes, and packaging for microbiological safety.
• Audit and troubleshoot cleaning and sanitation performance; implement corrective actions as needed.
• Support local site leads in standardizing and maintaining effective cleaning and sanitation programs.
• Collaborate with site FSQ managers on routines, incident status, complaint management, and project prioritization.
• Liaise with global teams on systems development and ensure timely rollout of updates.
• Coach new FSQ Managers and support onboarding of acquisitions.

Training

• Deliver training on Kraft Heinz Quality Assurance policies, Golden Rules, KHMS, and relevant systems.
• Support sites with incident management, projects, and best practices.

Reporting

• Lead monthly FSQ reviews of KPIs across EAST sites.
• Ensure timely updates and reporting for operational meetings.
• Oversee timely upload of assessment reports from each site.

What You'll Bring

• 10+ years’ experience in food safety, quality systems, or manufacturing (ideally in a multinational context)
• Degree in Pharmacy, Food Science, Manufacturing Quality, Operations, or related field
• Supplier and External Manufacturing audit experience
• Thermal Process knowledge
• Strong knowledge of HACCP, ISO 9000, IFS, BRC, and GFSI
• Audit, project management, and team leadership skills
• Analytical thinking, problem-solving, and the confidence to make critical decisions
• Fluent English and excellent communication skills

Why Kraft Heinz?

• Make a regional impact and build your reputation as a quality leader
• Enjoy variety—offices, factories, and the opportunity to travel (30–40%)
• Grow with a company that believes in ownership, diversity, and continuous improvement

Location(s)

6 October Factory

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.