Account Manager

Account Manager

The Business Development Manager is responsible for developing and maintaining strong long-term relationships with a select group of high-value clients. This role requires a deep understanding of the client's business needs and strategic objectives, with the aim of driving growth, retention, and satisfaction for both the client and Molex. The Business Development Manager will serve as the primary point of contact for these key accounts and work collaboratively with internal teams to ensure the delivery of tailored solutions and services.

Build and maintain strong, trusting relationships with a portfolio of strategic accounts, ensuring high levels of client satisfaction and retention.

Identify opportunities for cross-selling PCS products and services that align with the client's business goals. Develop and execute strategies to grow revenue within the assigned accounts.

Work closely with clients to understand their strategic objectives and business challenges.

Collaborate with internal cross functional teams, including engineering, project management, operations, marketing, and customer service, to ensure the successful delivery of solutions that meet client expectations.

Track and report on key account metrics, including sales performance, client satisfaction, and retention rates. Use data to make informed decisions and adjustments to account plans.

Stay informed about industry trends, competitor activities, and market dynamics to proactively address potential challenges and opportunities for clients.

Serve as an escalation point for client issues, ensuring timely and effective resolution to maintain client trust and satisfaction.

Bachelor's degree in business administration, Marketing, Engineering or a related field.

Proven experience as an Account Manager or in a similar role, ideally with exposure to strategic account management.

Excellent communication and interpersonal skills with the ability to build rapport and influence at all levels.

Demonstrated ability to communicate, present, and influence credibly and effectively.

Strong organizational skills with a problem-solving attitude.

Ability to travel as needed to meet with clients and attend industry events.

Strong systems background (SAP, Salesforce, MS Suite, etc…)

For this role, we anticipate paying $110,000-$140,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.