Intern, IT Support

Klook It Specialist

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you'll do:

• Lead the onboarding and offboarding activities and processes end to end.
• Support hardware and application queries from HK and issues reported (MAC OS/Windows OS).
• Managing the company's IT assets and ensuring that assets are tracked throughout its lifecycle.
• Coordinate with the IT Procurement & Billing
• Required to complete IT-related training and meet the required learning hours.
• Take ownership and responsibility of projects and tasks assigned to.

What you'll need:

• Currently pursuing a higher diploma / degree or above in Computer Science, Information Technology, or a related field.
• Senior student can work full time bases at office preferred
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• A proactive attitude towards troubleshooting issues and finding solutions.

Place of Work and Working Hours:

• Central (Monday to Friday, 10:00a.m. to 7:00p.m.)
• At least 3 working days per week (candidate who can work 4-5 days per week will be a priority consideration)