Account Manager DACH

Account Manager DACH

Klöckner Pentaplast is a globally recognized leader in the packaging and specialty film industry, renowned for its commitment to sustainability and innovation. We incorporate sustainability into everything we do by creating innovative products that enhance product protection, shelf life, and contribute to reducing the overall carbon footprint. At Klöckner Pentaplast, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to driving positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

We are now looking for an Account Manager to join our commercial team and take ownership of key accounts across the DACH region. As Account Manager, you will manage and grow an existing portfolio of customers while identifying new opportunities to expand our presence in the market. This role requires building trusted relationships at multiple levels within customer organizations, enabling cross-selling, business expansion, and long-term growth. Working closely with colleagues across functions, you will ensure customer needs are met while driving strategic initiatives and contributing to our wider commercial success.

Key responsibilities include:

• Manage and grow a defined portfolio of accounts, setting and achieving agreed objectives.
• Identify and develop new business opportunities to increase sales and market penetration.
• Build and maintain strong relationships with customers to ensure accurate forecasting and reliable collaboration.
• Work with internal teams to resolve service issues and continuously improve processes.
• Contribute to effective collaboration across the business, fostering strong internal and external partnerships.
• Use commercial tools and systems (Salesforce, NPPI, NOC) to manage accounts effectively.
• Lead and support nominated projects, including market data analysis.

What we're looking for includes:

• Proven sales experience in the packaging sector.
• Strong numerical, analytical and problem-solving abilities.
• Commercial acumen with the ability to make sound business decisions in complex situations.
• Project management skills and the ability to influence across functions in a matrix environment.
• Fluent in German and English; an additional language is an advantage.
• Excellent communication skills, both written and verbal.
• Organized, detail-oriented, and confident with data management.
• Proficient in CRM tools (preferably Salesforce), MS Office, and related IT systems.
• Degree-level education (or equivalent professional experience).

This is a fantastic opportunity to play a key role in shaping growth across the DACH region while being part of a global business committed to sustainability and innovation. You will work in a collaborative environment with exposure to senior leadership and the chance to make a real impact on both customer success and our long-term strategy.