Service Sales / Account Manager - Continental Fire Protection

Service Sales / Account Manager - Continental Fire Protection

Continental has been in business for over 50 years and has the expertise, and resources to handle every aspect of fire sprinkler protection for any size project! We support Fire Suppression Systems design/installation and services for Energy, Educational, Healthcare, Retail, Sports Facilities/Entertainment, High Rise offices, manufacturing, casinos and residential customers. Our collaborative team of designers and PM's support work in various regions throughout the Central United States and support Fire suppression design, installation, 3D design, Design/Build, alarm/detection, service and inspection. Our designers perform design, 3D models, work with fluid mechanics to prepare fire protection installation drawings and hydraulic calculations, visit project sites for walkdowns and troubleshoot installation conflicts in the field.

In the role of Account Manager, your primary focus will be to cultivate and nurture strong client relationships. Your goal is to secure new service agreements expanding our portfolio of service accounts while also exploring additional opportunities with our existing customers. To achieve success, it's crucial to communicate clearly with clients, provide accurate proposals and collaborate closely with your colleagues. We have a strong client basis, and are well respected for our integrity, quality, and safety focus. Our customer relationships are our highest priority. If this sounds like your background and your values, and you are looking to expand your sales skills into new industry sectors – we would love to talk with you!

We offer great benefits, competitive salaries, a strong history of stability and a great client base to start with. We are proud to be a leader in our industry and we continue to enhance our business relationships by standing behind the work we do and delivering quality products on time and within budget.

This position is based out of our Hanover, MD office.

Responsibilities

• Develop positive working relationships with customers interested in purchasing the inspections, maintenance, deficiency repairs and installation of fire sprinkler systems for tenant improvement, building remodel, building additional and other similar modifications.
• Review inspection reports to identify deficiencies or repairs that need to be addressed to remain compliant with AHJ and NFPA requirements.
• Communicate inspections results with the client and submit all reports to necessary AHJ or 3rd party compliance tracking systems
• Demonstrate products or services and provide assistance in the best application of products or services.
• Apply knowledge of National Fire Protection Association standards to analyze hazards and identify appropriate design approach.
• Prepare proposals with technical detail to identify scope of services being provided.
• Negotiate, review, and execute price and terms of service agreements.
• Manage execution of services including, but not limited to, coordination of design with other departments and subcontractors, and coordination of on-time delivery of services.
• Work with Accounting Department to prepare monthly progress billings. Evaluate, estimate, and negotiate change orders.
• Identify opportunities to expand our reach within our market with existing or new clients.

Qualifications

• Must have 5+ years successful track record in sales. Experience selling services as well as systems or a product is preferred. Experience in industrial or construction type of sales/service support is preferred.
• Must be self-motivated, highly organized, and possesses a strong drive, with the ability to multitask effectively and consistently propel initiatives forward.
• Capable of proactive communication with the Service Manager and colleagues regarding the account portfolio, this person can accurately forecast performance and go above and beyond to exceed client expectations.
• Outstanding interpersonal & communications skills with the ability to develop and grow business relationships.
• Proven ability to work with a team and independently.
• Fire protection experience preferred but not required.

Other Requirements: • Regular, reliable attendance • Work productively and meet deadlines timely • Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment • Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. • Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required. • May work at various different locations and conditions may vary

Base Compensation: $90,000 - $130,000

(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)

We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.