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IT Support Intern
Assist in maintaining IT operations and troubleshooting technical issues for employees
Manila
Internship
1 week ago
Keywords Studios
A global service provider for the video game industry, offering art, engineering, audio, localization, player support, and testing services.
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IT Trainee
This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords.
Responsibilities:
- Assist in troubleshooting basic hardware, software, and network issues.
- Support the IT team in setting up computers, accounts, and applications for users.
- Help maintain IT equipment inventory and documentation.
- Participate in monitoring system performance and reporting issues.
- Provide basic technical support to employees as needed.
- Learn and apply IT best practices in daily tasks.
- Assist in performing routine maintenance such as updates, patches, and backups.
- Support IT projects such as system upgrades, migrations, or process improvements.
- Document solutions for common technical problems for knowledge sharing.
- Observe and shadow IT staff to gain exposure to real-world IT operations.
- Participate in meetings or training sessions as required.
About Keywords Studios
A global service provider for the video game industry, offering art, engineering, audio, localization, player support, and testing services.