Technical Support Specialist

Technical Support Specialist

Spiral Solutions and Technologies, Inc. seeks a Technical Support Specialist to join its Lexington, Kentucky team. Test faulty equipment to diagnose malfunctions, using test equipment and software. Inspect components of industrial equipment for accurate assembly and installation and for defects. Examine work orders and collaborate with Team Leader to detect equipment problems. Perform scheduled preventative maintenance tasks. Study schematics, manuals, and other specifications to determine installation procedures. Set up and test equipment. Repair and adjust equipment, machines, and defective components. Maintain equipment logs. Calibrate testing instruments and installed or repaired equipment to prescribe specifications.

Education and Experience: Minimum of 2 years' electronic experience. Associate degree or equivalent related experience.

Other Requirements: Must successfully pass a background check and drug screen. Must be able to read and write effectively in English. Must be able to work within the shift hours of 7:00am and 5:30pm, or as directed. Physical requirements include prolonged sitting and standing work does require moderate amounts of walking, may carry heavy items.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Spiral is an at-will organization. Benefits include: Medical, Dental, Vision, Employer paid life insurance, Voluntary life insurance, 401K, Flexible spending accounts, Employee Assistance program, Short- and long-term disability.

Equal Opportunity Employer: Spiral Solutions and Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local law.