Associate Account Manager, Federal - Remote Eligible

Keeper Security Associate Account Manager

Keeper is hiring a driven, Federal focused Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a FED focused Associate Account Manager, you will work with an established client base within the public sector, concentrating on Federal organizations and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities include thriving in a supportive but independent workplace with the opportunity to grow as our organization grows, carrying a revenue quota to meet or exceed sales targets within assigned accounts, providing strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts, working with clients to negotiate contract renewals, cross-sells and upsells, working with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews, maintaining a structured cadence with named customer accounts, building relationships, presenting Keeper solutions, troubleshooting challenges, managing issues with the broader Keeper team and closing deals, advising customers on best practices for securing and protecting their business against password related breaches, proactively managing the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle, consistently demonstrating knowledge of Account Management best practices, staying up to date on trends in the industry, and operating as an Account Manager and Cyber Security advisor to your customers, understanding and navigating account procurement practices to negotiate licensing contracts, resolving customer issues, alone and through collaboration with other Keeper Security teams; approaching all situations with curiosity and creativity, building strong customer relationships by maintaining high levels of engagement, adoption, and communication; conducting quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc., becoming a Keeper Security product expert for your customers; occasionally assisting on Sales or Marketing calls/webinars as an Account Manager & Keeper expert, driving customer advocacy in the form of references, referrals, and case studies, performing data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renewing and expanding customer contracts, meeting and exceeding personal and team quotas, participating in the evolution of Keeper Security's own Account Management programs and processes; insisting on excellence in our own AM initiatives, contributing towards the development of a strong team environment by upholding high work standards, and jumping at opportunities to go the extra mile to ensure our customers are supported and successful!