Strategic Account Executive - Dallas/houston TX

Strategic Growth Account Executive

PagerDuty is seeking a Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience. In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately six accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. This isn't just a job—it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!

Key Responsibilities

Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges

Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicate the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership

Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends

Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives

Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers

Negotiates positive business outcomes with existing customers for PagerDuty

Managing and closing complex, multi-product sales cycles for Fortune 500 accounts

Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives

Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests

Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision

Sales Execution- Ensuring that one's own and other's work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives

Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy

Utilize historical data and market trends to provide accurate forecasts to management

Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment

Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty

Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)

Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts

Basic Qualifications

12+ years field sales experience, preferably in software sales / SaaS sales

6+ years of experience expanded into new areas of existing accounts

Strategic Account Management experience with Fortune 500 companies

Experience selling to C-level executives

Sold in a multi-product selling environment before

Travel expectations around 30%

Preferred Qualifications

Effective time management, complex deal management, account planning, and analytical skills

Consistent track record of exceeding sales targets

Self-sufficient with the ability to work independently and collaboratively

Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

The base salary range for this position is 160,000 - 185,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.