Ecoa Implementation Project Manager

Ecoa Implementation Project Manager

Ready to make an impact in clinical research? Join IQVIA as an eCOA Implementation Project Manager and help shape patient-centric trials for leading global sponsors. In this client-facing role, you'll manage complex startup projects, collaborate with cross-functional teams worldwide, and contribute to innovations that improve patient outcomes. If you thrive in a fast-paced environment and want a career with growth opportunities, this is your chance to lead meaningful work that matters.

As an eCOA Implementation Project Manager, you will lead the startup phase of electronic Clinical Outcome Assessment (eCOA) projects, ensuring seamless delivery for sponsors and clinical teams. You'll manage timelines, budgets, and stakeholder communications while driving process improvements and maintaining compliance with IQVIA standards. This role is highly visible, billable (85%), and critical to supporting our robust pipeline of studies for leading pharmaceutical clients.

Key responsibilities include: leading and managing eCOA implementation projects from initiation through startup, creating, tracking, and reporting on project timelines and deliverables, managing project budgets, scope changes, and invoice approvals, preparing and presenting project updates to internal teams and external sponsors, coordinating with global teams and vendors to ensure timely translations and configurations, running client meetings, taking meeting minutes, and maintaining clear communication, identifying risks, troubleshooting issues, and negotiating out-of-scope work, maintaining compliance with SOPs, policies, and quality standards, driving process improvement initiatives and contributing to proposal development, serving as a backup contact for internal Project Managers when needed, ensuring accurate financial reporting, including tracking deliverables and invoicing, partnering with other Project Managers to implement process improvements, communicating effectively with sponsors and clinical teams, including presenting timelines and status updates, supporting onboarding by collaborating with team members and mentoring new hires, and occasionally traveling for sponsor meetings (domestic or international, as needed).

Required qualifications include a bachelor's degree in any discipline, 2–3 years of project management experience (clinical research or technology preferred), financial experience including managing project budgets, invoices, and financial reporting, ability to work independently and collaboratively, demonstrated ability to deliver results to the appropriate quality and timeline metrics, strong organizational, communication, and problem-solving skills, proficiency in MS Office Suite; ability to manage budgets and timelines, and ability to establish and maintain effective working relationships with coworkers, managers, and clients. Nice to have experience with eCOA or IRT systems, familiarity with JIRA and Smartsheet, and exposure to global clinical trials and translation workflows.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.