2026 Internship - Customer Support (indianapolis, IN)

2026 Internship - Customer Support (Indianapolis, IN)

Intern will support Textron Aviation customers by applying knowledge in the Customer Service Maintenance Engineering department. Intern will use technical principles, theories, and concepts to develop, update, and/or improve inspection-related maintenance plans for all Textron Aviation product lines.

Job Responsibilities:

• Research, develop, and provide solutions to complex inspection-related maintenance issues.
• Follow established procedures for collecting, organizing, and analyzing product data, researching inspection task findings, technical issues related to inspection programs, component reliability, product enhancements, service documents, etc.
• Position requires frequent internal customer contact.
• Represent Product Support on specific internal and cross-functional projects.
• Analyze special product support problem areas and evaluate various alternatives of meeting these needs.
• Find the best possible solution for product changes, maintenance program modifications, or procedural changes using strategy agility.

Qualifications:

Education:

• Pursuing Bachelor's degree in Aviation, Aircraft Management, Aerospace Engineering, Structural Engineering, Mechanical Engineering, Industrial Engineering, or related field.

Experience/Qualifications:

• Excellent verbal and written communication skills.
• Action oriented and seizes opportunities.
• Professional and diplomatic demeanor.
• Strong analytical and problem-solving skills.
• Quickly grasps new concepts when faced with unfamiliar tasks.

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship. Textron Aviation Inc. must comply with U.S. export control laws and regulations. If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Recruiting Timeline:

Applications for this position will be accepted through October 31, 2025. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information, or any other characteristic protected by law.

Recruiting Company: Textron Aviation

Primary Location: US-Kansas-Wichita

Job Function: Business Development

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Internship / Co-Op

Shift: First Shift

Job Posting: 08/31/2025, 11:01:00 PM

Job Number: 333088