Customer Service Supporter

Customer Service Supporter

JYSK is an international furniture chain with Scandinavian roots and a goal to make it easy to furnish every room in any home and garden. With over 3000 stores and online stores in 50 countries, we are always close to our customers no matter how they prefer to shop.

In Norway, the customer center in Furuset is one of the most important meeting places with our customers. Here sits an engaged team that every day ensures that JYSK delivers the service we can be proud of.

Stillingsbeskrivelse

We are now looking for several Customer Service Supporters who will be part of our energetic customer service team. This is a role for you who like a fast pace, are curious about people and are triggered by finding good solutions – whether it’s answering a simple inquiry, handling a complaint or giving advice that ends in a sale.

With us, you will have a varied workday where you:

• Answer customer inquiries via phone, email, chat, and social media.
• Resolve issues effectively and professionally – ensuring that the customer leaves with a good experience.
• Contribute to upselling by recommending products and solutions that meet the customer’s needs.
• Work towards clear goals, always with the feeling and the customer at the center.

Kvalifikasjoner

We believe you will succeed with us if you:

• Have strong communication skills, both written and verbal, in Norwegian and English.
• Are structured and independent, but also a team player who shares knowledge and energy with your colleagues.
• Keep your head cool when the pressure is high, and meet both customers and colleagues with a smile.
• Like to work towards goals, and are triggered by creating results.
• See sales as a natural part of good customer service.

Previous experience in customer service is an advantage, but not a requirement. We provide thorough training and close follow-up.

Ytterligere informasjon

What can you expect from us?

We know that a good workplace is about more than just work tasks. With us, you will get:

• A thorough introduction and training period
• Clear development opportunities, both within customer service and further career in a large international company.
• Bonus scheme tied to results.
• Modern premises in Furuset with canteen, gym, and good parking facilities.
• Staff discounts, annual meetings, and social events.
• A team that supports each other and celebrates results together.

Customer center opening hours:

• Monday–Thursday: 08–18
• Friday: 08–17
• Saturday: 10–16

You will work in shifts so that we cover the entire opening time.

Ready to become part of the JYSK team?

Send us the best and most unique application you have ever made, where you tell who you are, why you are applying, and how you can contribute to creating fantastic customer experiences together with us. We will wait with bated breath :)