Be Part Of The Future With Us!
We are one team, committed to working collaboratively to create purposeful solutions that move the world forward. Join our diverse team of top talent. Bring your skills, and we'll give you the space and opportunities to grow, contribute, and succeed. Together, we make a difference.
What We Offer
Competitive starting pay, paid training, global advancement opportunities, referral bonuses, comprehensive benefits including medical, dental, and vision insurance, health savings account (HSA), life insurance, 401(k) with company match, short-term and long-term disability, employee assistance program, wellness program, and more!
What You Will Do
In this role, you will support construction managers and project managers with coordination, documentation, and equipment ordering for install base projects. This includes day-to-day administrative and project support for fire alarm, suppression, and sprinkler operations.
How You Will Do It
- Validate project details at kickoff to ensure accuracy in the system
- Coordinate and follow up with sales regarding project bookings, releases from COE or credit holds
- Set up prevailing wage, CCIP/OCIP projects
- Submit monthly CCIP/OCIP reporting
- Ship and track material-only sale projects
- Create and receive purchase orders for subcontractors and material vendors
- Release material shipments per PM request
- Process and track RMAs
- Assist PMs with special billing forms and invoice credits
- Support the billing team with invoicing questions
- Serve as dispute champion for the install department by resolving or escalating AR disputes
- Coordinate delivery of close out documentation
- Attend weekly work in progress (WIP) meetings
- Manage accounts payable disputes, issues, and PO-on-hold reviews
- Perform other duties as assigned to support project and department operations
What We Look For
Required
- Proficiency in Microsoft Windows, Word, Excel, and PowerPoint
- Valid driver's license with a good driving record
- High school diploma or equivalent
- Strong ability to prioritize and multitask with strict adherence to deadlines
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and self-motivated
- Ability to pass a pre-employment background check and drug screen
- Positive attitude, punctuality, and accountability
- Customer service experience
Preferred
- Associate's degree
- 3–5 years of relevant experience
- Experience in a high-volume, customer service-oriented environment
- Electrical or construction industry experience