Implementation Specialist - Pharmacy (remote - US) - Remote Eligible

Implementation Specialist - Pharmacy

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Specialist - Pharmacy in the United States.

We are seeking a highly skilled Implementation Specialist to lead the launch and integration of pharmacy services at new hospital partnerships. In this role, you will provide hands-on, in-person support, ensuring safe and efficient specialty medication delivery while training hospital staff, pharmacy technicians, and liaisons. You will serve as a key resource in optimizing workflows, strengthening provider relationships, and delivering an exceptional patient experience. This role involves extensive travel to client sites, collaboration with multidisciplinary teams, and contributing to special projects that enhance operational efficiency. The ideal candidate is proactive, adaptable, and committed to improving patient outcomes while driving successful pharmacy service implementations.

Accountabilities

• Lead the implementation of specialty pharmacy services at new hospital sites, providing hands-on support and guidance.
• Train and mentor on-site staff, including Pharmacy Technicians and Liaisons, ensuring consistent adoption of workflows and competency standards.
• Collaborate with hospital clinicians, medical directors, and practice managers to optimize patient care and program efficiency.
• Identify and address workflow inefficiencies, creating and implementing solutions to enhance pharmacy operations and patient experience.
• Monitor and manage patient enrollment, retention, and care coordination, including electronic medical record documentation and prior authorization processes.
• Build and maintain relationships with providers, insurers, and external care teams to support a holistic, patient-focused care model.
• Track, report, and escalate issues to leadership, ensuring operational objectives and client satisfaction are achieved.