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Customer Success Manager (remote - US) - Remote Eligible
Build strategic relationships with enterprise technology leaders to maximize platform value
Remote
Senior
$108,000
– 120,000
USD / year
2 days ago
Jobgether
An online platform specializing in personalized job matching and career opportunities for professionals seeking employment across borders.
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Customer Success Manager
We are currently looking for a Customer Success Manager in the United States. We are seeking an experienced Customer Success Manager to help clients unlock the full value of a leading technology learning platform. In this role, you will build strong, trusted relationships with enterprise customers, guiding them through onboarding, adoption, and renewal to achieve their business goals. You will work closely with senior technology leaders, influence adoption of best practices, and identify opportunities for expansion. This role offers the chance to combine strategic consulting, relationship management, and technical insight in a fast-paced, customer-focused environment.
Accountabilities
- Manage a portfolio of enterprise accounts from onboarding through renewal, ensuring long-term customer success and retention.
- Serve as a trusted advisor to senior technology leaders, proactively anticipating needs and mitigating risks throughout the customer lifecycle.
- Drive adoption of the customer engagement model, ensuring customers realize maximum value from the platform.
- Interpret data on product usage, customer health, and business outcomes to deliver strategic recommendations and corrective actions.
- Collaborate with sales and internal teams to secure renewals, drive expansion, and identify growth opportunities.
- Inspire organizational change within clients to encourage adoption of best practices and innovative solutions.
Customer Success Manager (remote - US) - Remote Eligible
Remote
$108,000
– 120,000
USD / year
Customer Success
About Jobgether
An online platform specializing in personalized job matching and career opportunities for professionals seeking employment across borders.