Client Services Director

Client Services Director

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Services Director in the United Kingdom.

This role is a key leadership position responsible for driving professional services adoption and revenue across enterprise accounts. You will act as a strategic partner to sales teams, managing the end-to-end services sales process while ensuring seamless collaboration with delivery teams. The position offers a unique opportunity to influence client success, grow services revenue, and enhance customer outcomes across multiple territories. You will work in a dynamic, high-growth environment where strategic thinking, relationship management, and execution excellence are critical. The role combines consultative selling, account strategy, and operational oversight, providing high visibility and impact across the organization.

Accountabilities

• Lead professional services sales initiatives across multiple enterprise territories, working closely with Account Executives to identify and close services opportunities.
• Develop territory-specific plans including priority accounts, stakeholder maps, and pipeline strategies to drive bookings and client adoption.
• Manage the full sales lifecycle for services-only opportunities, including proposal development, pricing negotiation, and contract finalization.
• Collaborate with technical teams to ensure accurate solution scoping and smooth handover to delivery resources.
• Maintain strong client relationships during project delivery, proactively addressing risks, escalations, and follow-on opportunities.
• Forecast monthly and quarterly services bookings, ensuring pipeline accuracy in CRM tools.
• Represent the company externally, presenting solutions and value propositions to clients at multiple organizational levels.

Requirements

• Bachelor's degree or equivalent in Business, Marketing, or related field.
• 5+ years managing a £3M+ annual professional services quota for enterprise clients, frequently closing deals above £100K.
• Strong consultative selling skills with proven ability to position complex solutions and deliver business value.
• Experience generating new business and building expansion pipelines through tailored outreach.
• Excellent verbal and written communication, negotiation, and presentation skills.
• Familiarity with SaaS platforms and enterprise solution delivery.
• Ability to travel up to 25% and work on-site in London 1-3 days per week.
• Comfortable leveraging AI and technology tools to scale impact and efficiency.

Benefits

• Employer-paid private medical and dental coverage, with optional family coverage.
• Contributions toward pension scheme.
• Monthly stipend to support work and productivity.
• 25 days annual leave plus bank holidays, with flexible time away program.
• Paid maternity (20 weeks) and paternity/adoption leave (12 weeks).
• Personal volunteer day to support community initiatives.
• Access to professional development resources, including online learning platforms.
• Company-funded perks including wellness programs, salary sacrifice options, and personal software accounts.
• Flexible teleworking options from any registered location in the UK (role-specific).