Account Manager, Client Success (remote - US) - Remote Eligible

Account Manager, Client Success

This position is posted by Jobgether on behalf of GoodRx. We are currently looking for an Account Manager, Client Success in United States. This role offers an exciting opportunity to manage and grow key client relationships in the pharmaceutical and healthcare space. The Account Manager will serve as a strategic partner to clients, ensuring successful campaign delivery, maximizing ROI, and driving revenue growth. You will collaborate closely with internal teams, including Sales, Marketing, Product, and Business Intelligence, to design tailored solutions that meet client objectives. This position requires a client-focused professional with strong analytical skills, excellent communication, and the ability to navigate regulatory requirements. You will play a key role in delivering measurable impact while fostering long-term client satisfaction in a fast-paced, digital marketing environment.

Accountabilities

• Serve as the primary point of contact for Pharmaceutical and Agency clients, managing day-to-day relationships and ensuring customer satisfaction.
• Analyze and deliver monthly program metrics to highlight ROI and provide actionable insights to achieve client business goals.
• Partner with Sales to support new business development, account growth, and upselling opportunities.
• Collaborate with internal teams such as Business Intelligence, Advertising Operations, Product Management, and Marketing to provide customized solutions.
• Oversee implementation processes to ensure timely and accurate delivery of client initiatives.
• Manage regulatory review submissions in coordination with clients and agency partners.
• Create visual program examples using enterprise CMS tools and stay up-to-date on industry trends, digital marketing best practices, and pharmaceutical regulations.