Account Manager

Account Manager In France

This role is focused on driving inbound sales growth and building strong, trust-based relationships with clients in a fast-paced SaaS environment. You will act as a key commercial contact, helping prospects and customers understand the value of a modern software escrow and disaster recovery platform. The position combines consultative sales, customer success, and opportunity generation, requiring both strategic thinking and hands-on execution. You will engage with inbound leads, run product demonstrations, and guide clients through tailored solutions that meet their needs. The environment is dynamic and startup-like, with a strong emphasis on ownership, experimentation, and continuous improvement. Your work will directly influence revenue growth, customer satisfaction, and long-term partnerships.

Accountabilities:

• Manage inbound sales opportunities by advising prospects and building strong, trust-based client relationships.
• Respond to customer inquiries via email and other channels in a timely, professional, and solution-oriented manner.
• Identify and follow up on inbound leads through email and phone outreach to generate qualified opportunities.
• Conduct online product demonstrations to showcase platform features and value propositions.
• Create, present, and negotiate commercial offers to close deals with new customers.
• Upsell and expand relationships with existing customers by identifying additional needs and value opportunities.
• Run A/B testing and iterate on outreach and sales approaches to improve conversion rates.
• Collaborate with internal teams to refine messaging, customer experience, and sales processes.

Requirements:

• 1–2 years of experience in a sales, account management, or customer-facing role with proven performance against targets.
• Strong English communication skills, both written and verbal, with the ability to build rapport and trust quickly.
• Experience or comfort with SaaS products and modern digital tools.
• Strong problem-solving skills with the ability to identify customer needs and propose effective solutions.
• Excellent time management and organizational skills, with the ability to prioritize multiple tasks and deadlines.
• Comfortable conducting online demos and presenting solutions to customers.
• Positive, adaptable mindset with the ability to perform well in a fast-paced and changing environment.
• Ability to work independently while contributing effectively within a collaborative team.
• Availability to work aligned with US business hours.

Benefits:

• Remote-first and flexible work environment.
• Startup culture with high ownership and impact.
• Supportive and collaborative international team.
• Structured onboarding with training and ramp-up support.
• Regular team activities and engagement initiatives.
• Opportunity to directly influence product growth and customer success.
• Open communication culture with direct feedback loops.
• Career growth opportunities in a fast-scaling SaaS environment.