IT Tech Level 1 - Part - time - Seasonal

Part-Time | Seasonal Positions Available

The Jay Peak IT department is looking for an energetic, outgoing individual to join our team as an IT Technician level 1. This is a part-time, seasonal position with the possibility of becoming full time in the future. Hours are flexible but Sunday availability is a must. This is an entry level position. We are looking for someone with 6-12 months of experience or relevant education/training in the IT field.

Essential Duties & Responsibilities

• First responder to guest and end user questions and issues while on duty.
• Monitor, respond and solve help desk tickets. Escalate issues to next level as necessary
• Work with other departments as necessary (maintenance, security, electrical, etc) as necessary to see repairs through to the end. This might include replacing TV's, salto locks, digital signs, etc.
• Build and deploy Windows laptops and desktops.
• Software installations to include MS Office, Agilysys, Siriusware and any other approved software
• Maintain inventory documentation as hardware is deployed or retired.
• Maintain supplies, tools, and equipment inventory.
• Take direction from management in terms of deployments, installations or other relevant areas.
• Other duties as assigned, which could be directly related, or unrelated to the original position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Skills

This is an IT role. The employee should be familiar with and understand various computer hardware and software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands & arms; stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly move and/or lift up to 25 pounds and occasionally move and/or lift up to 50 pounds. There are no specific vision requirements for this role.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally working near moving mechanical parts and exposed to risk of electrical shock and vibration. The work environment surrounding this position is usually moderate.

Resort Conditions

This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi- level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area, and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.

If You Have What It Takes, Here's What You'll Get

• Wage: $19/hr
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties
• For a full listing of employee perks both on and off-property, click here

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.