Senior Team Lead Cargowise One Technical Specialist

Cargowise One Technical Specialist

We are seeking a highly skilled and experienced Cargowise One Technical Specialist to join our dynamic team. The ideal candidate will have extensive experience in all aspects of Cargowise One configuration and usage including Workflows, eAdapter Integrations, System Registry, Document Customization and Report Customization within the Cargowise One application and be able to apply them to business processes across multiple modes of transportation.

This role requires a deep understanding of the logistics and freight forwarding industry, with a proven track record of working for a multinational freight forwarder along with proven ability to lead and manage a remote team.

In addition the successful candidate will lead a global team of geographically dispersed Cargowise specialists handling all aspects of Cargowise configuration and support.

The role will be responsible for continual improvement of our Cargowise One environment (utilized for over 100 operating and management companies with both operational and accounting modules) and designing optimized solutions for new lines of business as they arise.

Key Responsibilities

• Manage a global team of Cargowise One specialists defining processes and SOPs covering all aspects of Cargowise One configuration and support.
• Develop, customize, and optimize Workflows within the Cargowise One application to improve operational and system efficiency.
• Design, test and implement Workflow changes in line with JAS standard integration protocols.
• Review and streamline current customized Documents to remove duplication and standardize user offerings to meet current business needs.
• Design and implement document customization solutions to meet business requirements and enhance user experience.
• Review and streamline current customized reporting offerings to remove duplication, and align data definitions in line with JAS standard data definitions
• Create and modify custom reports within the Cargowise One platform to provide valuable insights and support decision-making processes.
• Collaborate with cross-functional teams, both internal and external to IT, to understand business needs and translate them into technical solutions within the Cargowise One environment.
• Provide training and support to end-users to ensure effective utilization of the Cargowise One application.
• Troubleshoot and resolve issues related to workflows, documents, and reports within the Cargowise One application.
• Review Wisetech Update Notes for new and improved features and functionality. Develop plans for testing and implementing desired features and functionality.
• Develop new processes and workflows in support of new products and lines of business
• Assist in incorporating acquired companies into existing JAS processes and workflows.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Logistics, or a related field.
• Minimum of 5 years of experience working with the Cargowise One application, with expertise in Workflow, eAdapter Integrations, Document Customization, and Reports Customization.
• Strong Knowledge of the Cargowise One database structures and relationships
• SQL
• Cargowise One Certifications to Professional Level
• Proven experience working for a multinational freight forwarder.
• Strong understanding of logistics and supply chain processes and best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
• High level of attention to detail and commitment to delivering high-quality solutions.
• Multi-lingual a plus.
• Experience with Middleware platforms a plus
• Experience working on Mergers and Acquisitions a plus

Why Join Us?

• Be part of a leading multinational freight forwarder with a reputation for excellence.
• Work in a dynamic and innovative environment where your contributions make a significant impact.
• Collaborate with a team of dedicated and talented professionals.

If you are a passionate and experienced Cargowise One Technical Specialist looking to take your career to the next level, we would love to hear from you. Apply now and join our team!