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Client Service Associate

Build strong relationships with clients to ensure exceptional service experiences
Elkins, West Virginia, United States
Entry Level
$12 USD / hour
1 month ago
Jackson Hewitt

Jackson Hewitt

Provides professional tax preparation services, refund advances, and related financial products for individuals across the United States.

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Client Service Associate

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply!

Benefits include 401(k) matching, bonus based on performance, employee discounts, flexible schedule, opportunity for advancement, and training & development. Perks also include hourly pay + competitive bonus package, flexible schedule options, free identity theft protection, corporate discount program, earned wage access, discount and rewards marketplace, opportunities for advancement, participation in 401-K matching program, free tax preparation training and PTIN registration, free continuing tax education, enrolled agent materials and testing reimbursement.

What you need: strong interpersonal and communication skills, experience in a fast-paced retail environment, basic computer proficiency and ability to troubleshoot, prior customer service or sales experience preferred, but not required, willingness to learn and grow in a customer-focused role.

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

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Client Service Associate
Elkins, West Virginia, United States
$12 USD / hour
Customer Success
About Jackson Hewitt
Provides professional tax preparation services, refund advances, and related financial products for individuals across the United States.