Key Account Manager

Key Account Manager

IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry, confectionery, and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery/pastry ingredients. IRCA is becoming a global leader in the semi-finished ingredients industry, with 22 manufacturing facilities in Europe, US, and Vietnam, more than 2,400 employees, and a turnover of €1 billion.

We are looking for a Key Account Manager for the North of France. The candidate will have experience in the Food Manufacturers & Small & Medium enterprise environments in the French market. The expert will act as a market & product expert, on the full portfolio of Irca group. He/she will bring full customer management from prospection to monitoring results, through fulfilling the pipeline of opportunities. In order to leverage up the FM activities, he will share his extended knowledge with the team in order to drive all opportunities without boundaries. The expert will also drive this business mostly on a contract base business with the need to manage the anticipation and contract management process. As Irca needs more awareness in this customer category, he will also bring his extended view of the market to support the full Irca multibrand approach.

Description of main activities/responsibilities:

• Plan & strategy
• Participate to the preparation of the plan.
• Explore the market expectation to be fulfilled
• Contract management processes
• Fulfill the opportunity pipeline & support the possible NPD processes
• Support the full Order to Cash model
• Customer and Sales orientated activities
• Participate to customer meeting
• Support the feedback to bring to the customers
• Bring a strong contract management process with customers
• Possible support to look through the post-listing processes
• Irca awareness
• Contribute within the team to extend the awareness Irca multibrand approach within FM/SME customer category (i.e.: industrial association participation).

Education: Bac+5/Bac+3 in Sales

Professional Skills: Expert in Chocolate, compound, filling & creams, fruit within an industrial/SME environment

Experiences: Extended experience in FM/SME in managing multibrand or multicategory environment

Language Skills: Fluent French and English and/or Italian as a plus

Computer Skills: Proficient in the use of Outlook

Behavioral requirements: Communicates effectively, Team player and aim to deliver, Aim to deliver, Flexible to adapt to moving environment, Entrepreneur mindset

We welcome applications from candidates of all genders, backgrounds, identities, nationalities, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.