Database Support Analyst 2 - Remote Eligible

Database Support Analyst 2

Looking for a role where your work truly matters? Join IQVIA's Reference Data team and help shape the accuracy and integrity of healthcare data that drives global life sciences solutions. In this remote position, you'll enjoy flexibility, a collaborative team culture, and the chance to build strong relationships with state boards while ensuring data quality that impacts client success. If you're detail-oriented, thrive on problem-solving, and want to contribute to meaningful work with visible results, this is your opportunity to make an impact.

As a Database Support Analyst 2, you will play a key role in collecting, maintaining, and expanding healthcare provider and organizational data that supports critical client deliverables. You'll work closely with state licensing boards, internal teams, and external stakeholders to ensure data accuracy and quality. This is a remote role; however, candidates must be located within driving distance of the Bedford, NH office for potential in-person team meetings.

Responsibilities:

• Collect and maintain data from state licensing boards across multiple healthcare professions.
• Utilize IQVIA's internal tracking system to manage file orders from initiation to receipt.
• Communicate with state boards via phone and email to obtain specifications and resolve data issues.
• Process accounts payable requests for orders and related expenses.
• Verify data files for completeness and accuracy; follow up to resolve quality issues.
• Conduct primary and secondary research on healthcare professionals and organizations to support client needs.
• Assist with investigation and research of existing and potential data sources.
• Perform data quality checks to ensure integrity of healthcare professional data.

Required Skills:

• Associate's or Bachelor's degree in communications, business, research, or related field—or equivalent work experience.
• Strong attention to detail and commitment to quality assurance.
• Excellent interpersonal and communication skills; ability to build rapport with external stakeholders.
• Proficiency in Microsoft Office (Excel required; Word and PowerPoint helpful).
• Ability to manage multiple priorities and work independently while collaborating with a team.

Nice-to-Have Skills:

• Experience with SQL query writing.
• Background in healthcare credentialing or working with state licensing boards.
• Familiarity with healthcare terminology and provider credentialing processes.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.