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Client Services Rep 2
Own our client reporting process improvements for regional accounts in Taguig
Taguig, Metro Manila, Philippines
Junior
20 hours agoBe an early applicant
IQVIA Holdings
Provides advanced analytics, technology solutions, and clinical research services to the life sciences industry to improve healthcare outcomes.
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Report Generation Specialist
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
- Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
- Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
- Follows IQVIA data verification protocols.
- Researches, analyzes and responds to client inquiries that are routine in nature.
- Provides support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
Qualifications
- Bachelor's Degree Req
- Two (2) years related work experience Req
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
- Willing to work in night shift
- Amenable to work in Mckinley Taguig (Hybrid)
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
About IQVIA Holdings
Provides advanced analytics, technology solutions, and clinical research services to the life sciences industry to improve healthcare outcomes.