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Order Processing/ Customer Service Executive
Process customer orders and provide timely updates on order status
Colombo, Western, Sri Lanka
Entry Level
5 months ago
IPD Group
Distributes electrical equipment and industrial automation solutions, supporting power distribution, control, and safety across commercial and industrial sectors in Australia.
1 Similar Job at IPD Group
Job Opportunities
Key Responsibilities:
- Required to process sales orders and returns in a timely and accurate manner
- Attend to inquiries & process quotes according to customer requirements
- Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
- Provide necessary product and service-related information to customers
Qualifications & Skills/Requirements:
- Minimum 2 years of working experience in BPO/Customer Service/Operation
- Outstanding written and verbal communication skills
- Good knowledge of Electrical/Industrial products would be an added advantage
- Willing to work according to the Australian calendar and Australian working hours
What We Offer You:
- An attractive remuneration package.
- A friendly and flexible work environment.
- A good work-life balance.
- Enhance your skills through direct involvement with international standards and practices.
- Gain international exposure through collaboration with experienced Australian teams.
- Opportunities for professional growth and development.
Order Processing/ Customer Service Executive
Colombo, Western, Sri Lanka
Customer Success
About IPD Group
Distributes electrical equipment and industrial automation solutions, supporting power distribution, control, and safety across commercial and industrial sectors in Australia.