Senior Technical Delivery Manager

Senior Technical Delivery Manager

Concentrix is seeking a Senior Technical Delivery Manager with expertise in Digital Technology Development and Mobile Engineering to lead and oversee complex digital initiatives. This role requires strong project management skills, technical expertise in mobile application development, and experience in delivering scalable, high-performance digital solutions. The ideal candidate will drive end-to-end project execution while collaborating with cross-functional teams, ensuring alignment with business objectives and technology roadmaps.

Responsibilities

Project & Program Management:

• Lead and manage digital and mobile technology projects from concept to deployment.
• Define project scope, objectives, milestones, and success criteria in alignment with business goals.
• Develop and maintain detailed project plans, schedules, budgets, and resource allocations.
• Identify and mitigate risks, manage dependencies, and ensure on-time project delivery.
• Implement Agile/Scrum or SAFe methodologies to enhance team productivity and efficiency.

Technical Oversight:

• Work closely with mobile engineering teams to oversee iOS, Android, and cross-platform development projects.
• Ensure seamless API integrations, cloud-based infrastructure, and microservices-based architectures.
• Coordinate with architects, developers, and DevOps teams to optimize performance, security, and scalability.
• Stay up to date with emerging digital technologies, mobile frameworks, and best practices.

Cross-functional Collaboration & Leadership:

• Act as a liaison between product, engineering, UX/UI, QA, and business stakeholders.
• Communicate technical concepts to non-technical stakeholders and align development efforts with business needs.
• Work with third-party vendors, offshore teams, and technology partners as needed.
• Ensure strong collaboration across frontend, backend, and DevOps teams for seamless digital product delivery.

Quality, Security, and Compliance:

• Ensure adherence to industry standards, including GDPR, HIPAA, and security best practices.
• Implement automated testing, CI/CD pipelines, and cloud-based deployment strategies.
• Enforce quality assurance processes to ensure high-performance, user-friendly mobile applications.

Required Qualifications

• 10+ years of experience in technical project management with a focus on digital transformation, mobile engineering, and cloud-based development.
• Strong understanding of mobile app development frameworks (Swift, Kotlin, React Native, Flutter).
• Experience managing API development, microservices, and cloud platforms (AWS).
• Proficiency in Agile methodologies, using tools like JIRA, Confluence, and DevOps.
• Knowledge of DevOps practices, CI/CD pipelines, and security best practices.
• Strong leadership, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Master's degree in computer science, Engineering, Computer Engineering, Mathematics, Information Systems, Information Science, Software Engineering, Software Development, or other related scientific or engineering fields -OR- equivalent education/experience.
• PMP, CSM, or SAFe Agile certification.
• Experience with digital product development in banking, finance, or e-commerce industries.
• Hands-on experience with backend technologies like React Native, Node.js, Java, or Python.
• Familiarity with AI/ML, blockchain, or IoT technologies in digital solutions.

The base salary range for this position is $106,087 - $155,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.