Merchant Services/client Onboarding Specialist

Merchant Services/Client Onboarding Specialist

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services & Client Onboarding Specialist in Des Moines, IA (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months+ to contract to hire.

Required Skills & Experience

Experience in merchant services, payments, and client onboarding. Must-have: Merchant Services experience (NOT general payments/accounting).

Ideal Candidates Will Have:

• Experience with merchant onboarding and account/product setup.
• Understanding of credit card processing rails and merchant-facing operations.
• Ability to understand Level 3 data, chargeback processes, and client documentation (KYC).
• Strong background in data entry, quality control, and peer review.
• High degree of professionalism with strong communication skills.
• Detail-oriented with excellent problem-solving and process improvement skills.
• Ability to work under tight deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.

What You Will Be Doing

• Perform high volume data entry, account boarding, and quality control checks for new merchant accounts.
• Support our Merchant Services Onboarding team.
• This role is a HEAVY data entry - keying in "add locations" and data entry tasks.
• CRM Systems
• Help develop and implement the 100% QC process for location additions to improve accuracy and efficiency.
• Communicate with peers to identify and address errors, ensuring proper remediation processes.
• Monitor account boarding workflows and suggest process improvements to enhance speed and accuracy.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.