Cellular Therapy Account Manager - Northern NJ/NYC
Cell Therapy Account Managers (CTAM) are responsible for expanding new territories and developing new therapeutic areas in the cellular therapy market. They are expected to understand the oncology market and be patient-focused with their approach.
With the FDA's recent approval of Amtagviâ„¢, a new cell therapy for advanced melanoma, the CTAM will be responsible for launching the therapy at authorized treatment centers and increasing awareness among community oncology providers.
To succeed in this role, a proven oncology background is required, along with leadership, account management, planning, organizational skills, and being results-oriented. Additional competencies include knowledge of immunotherapy and solid tumor cancer, as well as the ability to launch, drive demand, pull through, and sustain the growth of Amtagviâ„¢. This position reports to the Regional Account Director.
Essential Functions and Responsibilities:
- Lead and serve as the primary commercial point of contact for the Iovance iPOD at authorized treatment centers offering commercially available Amtagviâ„¢. Serve as the commercial lead for developing and onboarding a new TIL service line at target ATCs.
- Drive Amtagviâ„¢ demand and appropriate pull-through at targeted ATCs.
- Educate site personnel on clinical and product information for Amtagviâ„¢.
- Provide knowledge and expertise around Iovance products and processes to all service line customer stakeholders.
- Collaborate with ATC Operations, aligning Iovance Cell Therapy logistics, processes, and operations.
- Provide exemplary customer service while building business relationships with key clinical thought leaders, Amtagviâ„¢ prescribers, and other institutional stakeholders to influence the uptake of Amtagviâ„¢.
- Develop and maintain applicable disease state, product-specific (Amtagviâ„¢), and competitive landscape knowledge.
- Attend and support professional meetings and congresses regionally and nationally.
- Facilitate engagement with key thought leaders, Cell Therapy prescribers, and other institutional stakeholders.
- Maintain a high level of collaboration and communication with Iovance cross-functional partners in Market Access, Operations, Quality, Marketing, Medical, and others to ensure appropriate patient identification, infusion of Amtagviâ„¢, and clinical care related to Amtagviâ„¢.
- Facilitate and provide timely feedback to appropriate Iovance management regarding account business trends, changes in the therapeutic landscape, industry issues, and business opportunities.
- Collaborate with the Regional Account Director to develop and implement strategic account plans in qualified academic institutions and large community medical oncology practices.
- Maintain compliance with US/global healthcare laws and regulations.
- Exemplify Iovance Biotherapeutics' core values, policies, procedures, and business ethics.
- Perform miscellaneous duties as assigned.
Travel – 50%
Required Education, Skills, and Knowledge:
- 8+ years of related experience in a similar role within oncology/cell therapy or rare disease
- A BA or BS degree is required.
- Proven track record of high performance and demonstrated ability and desire to provide customer support across stakeholder groups.
- New product launch experience
- Experience developing and building service lines at academic hospitals (preferred)
- Demonstrates strategic understanding of the oncology and immunotherapy market, including reimbursement and policy landscape within academic hospitals, oncology clinics, and extensive community practices.
- Experience with products and therapies requiring complex delivery systems, including logistics management and regulatory and compliance requirements (i.e., GMP, Quality systems).
- Ability to successfully work and collaborate with field-based and internal cross-functional partners.
- Exhibits strong business acumen and ability to perform and evaluate data analytics to inform decision-making and planning around Amtagvi's uptake strategy.
- Demonstrate initiative, high sense of urgency, and perseverance in a fast-paced, entrepreneurial environment.
- Must have a valid driver's license.
Preferred Education, Skills, and Knowledge:
- Oncology/cell therapy or rare disease experience preferred.
- MBA or other related graduate-level degree is preferred.
- Experience in oncology care, new product launches, and cell therapy is preferred.
Physical Demands and Activities Required:
- Must be able to remain in a stationary position, standing or sitting for prolonged periods of time.
- Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must have visual acuity to prepare and analyze data and figures, view a computer screen, and read extensively.
- This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers.
- Must be able to communicate with others to exchange information.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Work Environment:
This job operates in a professional or remote office environment and requires operating standard office equipment and keyboards.