Territory Field Account Manager

Territory Field Account Manager

International Money Express (NASDAQ: IMXI) is a dynamic, fast-paced, and innovative fintech and digital services company specializing in wire transfer and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.

As B2B Sales Account Manager at Intermex Wire Transfer, you will focus on business development strategies to drive volume through existing customers.

• Account Management: Serve as the primary point of contact for existing agents, ensuring satisfaction, retention, and performance.
• Revenue Growth: Identify opportunities to increase transaction volume and revenue through consultative selling and strategic support.
• Field Visits: Conduct regular in-person visits to agent locations to provide training, resolve issues, and reinforce partnerships.
• Training & Compliance: Educate agents on Intermex products, system usage, and compliance with AML, KYC, and regulatory requirements.
• Market Intelligence: Monitor local market trends, competitor activity, and customer behavior to identify growth opportunities.
• Collaboration: Partner with marketing and operations teams to support agent promotions, branding, and territory initiatives.
• Reporting: Maintain accurate records and provide regular updates on territory performance, challenges, and opportunities.
• Target Achievement: Meet or exceed KPIs related to agent engagement, transaction volume, and revenue growth.

Bilingual: Fluent in English and Spanish (required)

Education: Bachelor's degree in Business, Marketing, Finance, or a related field

Experience: 3+ years in sales, territory/account management, or financial services

Industry Knowledge: Experience in money transfer, remittance, or fintech is highly preferred

Skills: Strong interpersonal, communication, and negotiation skills

Tech Savvy: Proficient in Microsoft Office and CRM tools

Mobility: Willingness to travel extensively within the assigned territory

Deep understanding of Latin American communities and remittance corridors

Entrepreneurial mindset with a passion for relationship-building and business growth

Self-starter with the ability to work independently and manage time effectively

Competitive base salary plus uncapped on-target sales commissions.

Monthly car allowance plus gas reimbursement.

Hybrid, remote work available, depending on the position.

Business casual dress code

Paid time off

Free Employee Dental and Vision benefits.

Medical benefits and 401K plan available.

Employee Discounted Marketplace.

We celebrate successes and reward our people for their hard work every day.

We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go—we help you get there.

Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work.