Technical Implementation Specialist - Remote Eligible

Technical Implementation Specialist

Interlace Health is a leader in providing innovative electronic forms, eSignatures, and workflow technology solutions for the healthcare industry. Our platform integrates seamlessly with electronic health records (EHR) to improve patient experience, reduce costs, and streamline healthcare operations. We are committed to driving efficiency and delivering high-quality solutions that solve the industry's most pressing challenges.

Interlace Health offers its employees the best of a small company atmosphere combined with the excitement of being a leader in the healthcare technology industry. Our core values are centered around driving the success of our clients and the happiness of our employees. Our employees are smart, motivated and diverse, and thrive in a company culture that, above all else, encourages new ideas, teamwork, and customer success. If you share these qualities and enjoy an entrepreneurial environment, we hope you'll apply today!

About the Role

We're seeking a Technical Implementation Specialist to bridge the gap between our engineering and implementation teams — ensuring smooth onboarding and integration of our healthcare software solutions. In this role, you'll configure, customize, and support implementations for healthcare clients, working hands-on with APIs, JSON, and workflows. It's the perfect opportunity for someone who enjoys solving complex problems and collaborating cross-functionally — without being a full-time developer.

This is a remote, work from home opportunity, however, any applicants based in the St. Louis, MO area would have access to our headquarters office space.

What You'll Do!

• Configure and customize client solutions using our platform tools, workflows, and integrations.
• Build and manage workflows, data mappings, and automations (using JSON, JavaScript, scripting logic, etc.).
• Translate client requirements into technical configurations in collaboration with implementation managers.
• Troubleshoot and resolve integration or workflow issues during onboarding and post-go-live.
• Document configurations and solutions for knowledge sharing and compliance.
• Partner with engineering and product teams to report bugs, suggest improvements, and test new features.

What We Are Looking For

• 2–5 years of experience in a technical implementation, healthcare IT, or systems analyst role.
• Working knowledge of JSON, APIs, and JavaScript.
• Familiarity with workflow automation tools or low-code/no-code platforms.
• Strong analytical and problem-solving skills.
• Excellent communication skills, especially when explaining technical concepts to non-technical users.
• Experience with healthcare systems integration (e.g., EHR/EMR, HL7, FHIR) a strong plus.

Bonus Points For

• Experience with RESTful APIs, Postman, or similar tools.
• Knowledge of middleware systems like Zapier, Make, Workato, or Boomi.
• Interest in improving patient and provider outcomes through technology.

Additional Details

• Travel: <10% (occasional company meetings) • Work Environment: Remote-based; collaborative and fast-paced

Join Us! If you're excited by the idea of improving healthcare workflows through smart, scalable technology — we'd love to hear from you.

Why Interlace Health?

• We provide an innovative and supportive environment where your contributions directly impact the success of the organization.
• You'll work with a dedicated team of professionals focused on driving meaningful change in healthcare technology.
• Competitive salary and benefits package.
• Opportunities for growth and career development within a fast-paced, evolving company.

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required and personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.