National Account Manager, Benelux - Market Access

National Account Manager, BENELUX

National Access Managers (NAMs) are part of a team responsible for the in-country execution of the market access plan for current and new products. The objective of the role is to ensure that people with diabetes have unimpeded access to Insulet's products. This is achieved by working pro-actively with payers and access stakeholders, by influencing policy decisions through localized value communication and by building a positive access environment centered around partnership.

The NAM is expected to develop and execute access plans across the Benelux region and primarily in Belgium and the Netherlands. These will be carried forward in collaboration with other field-based personnel in the territory and align with the short and long term goals of the organization. In addition to their geographic responsibilities, NAMs are part of a market access team covering UK and Benelux. As such, they are expected to contribute to the broader advance of market access strategies and capabilities across the wider region. The successful candidate will be joining a growing team with ambitions to extend its impact and value, corresponding to the advance of Omnipod as one of the world's leading diabetes technologies. The role reports to the Head of Market Access for the UK/Benelux region.

The responsibilities of the role may be thought of in three parts:

• Access within Territory
• Market Access Strategy
• Team Development and Capabilities

The Benelux NAM is responsible for ensuring that funding and access channels to Omnipod products are opened up and/or remain open and that there are no payer or system restrictions preventing availability of the technology in line with national policy and the choices of people with diabetes and their physicians. This will be achieved by developing and sustaining relationships across the payer and advocacy landscapes and by providing and acting on current and insightful market intelligence. Negotiation of access agreements, either directly with payers or with third parties where relevant, is a key part of the role. The NAM will also explore and execute strategies in key accounts that create enhanced access for Omnipod technology, commensurate with its value and market leading potential. Working with other parts of the organization, the role is vital in building partnerships with health system payers and providers that advance access on the basis of the value of both Insulet's products and its service, education, training and other support offerings. The Benelux NAM will work particularly closely with colleagues in medical affairs in order to develop HCP and KOL advocacy in support of achieving access objectives.

As members of the UK/Benelux market access team (which is in turn part of an international team), the NAMs both deliver strategic insight to aid good decision-making and help co-create and shape strategies that advance the market access potential of both Insulet and Omnipod. Such strategies will both respond to challenges in the access environment and identify and project onto opportunities to improve that environment. Such strategies will also align with the future development of Insulet's product portfolio and reach.

NAMs strive for excellence in all aspects of performance and are committed to continuous self-evaluation and development. By being part of the team, they also contribute to the development of capabilities within the UK/Benelux market access function. Insulet recognizes that not every candidate will possess strength in every capability, but the successful candidate is likely to be able to demonstrate both aptitude and achievement in at least some of the following:

• Facility with data, data analysis and data-based tools, as well as curiosity to explore the avenues of data-based access approaches
• Creation of strong market access narratives (qualitative and quantitative) and how they are communicated through compelling materials and tools
• Innovative payer and stakeholder engagement, including partnering with NHS and other access facilitating bodies
• Training and development in customer-facing skills, for example selling, negotiation and ability to function as a trusted business adviser
• Policy and policy analysis and its relevance to market access goals and strategies
• Landscape and stakeholder mapping, research and analysis
• Networking and network development

Required Skills and Competencies:

• Strong and evolving knowledge of the policy and access landscape across the Benelux region
• Strong therapy area and product knowledge, with commitment to continuous learning
• Familiarity and experience with using health economics based arguments and tools (eg budget impact models)
• Able to take large amounts of complex information and establish what is important
• Ability to work as part of a multi-disciplinary team, and to influence without authority, as well as to operate independently and with initiative
• Ability to prioritize and drive for results with emphasis on quality
• Excellent verbal and written communication skills and ability to communicate both externally and internally at multiple levels of the organization. Fluency in at least one language spoken in the Benelux region is essential, along with strong written and spoken English capability. An ability to speak more than one Benelux language is desirable
• Strong organizational and project management skills and ability to generate and maintain accurate records
• Self motivated, ambitious and positive
• Strong computer proficiency and experience with MS Office (Word, Excel, Powerpoint). Advanced IT skills would be a bonus
• Previous experience working in diabetes and/or medical technology is desirable, but not essential in candidates who can demonstrate strong overall capabilities in line with areas of focus set out above

Education and Experience:

• Previous experience working in diabetes and/or medical technology is desirable, but not essential in candidates who can demonstrate strong overall capabilities in line with areas of focus set out above
• Proven business experience working within market access across the payer and payer influencer stakeholder group
• Proven reimbursement success for new products and line extensions
• Experience working within and developing different distribution channels advantageous

Physical Requirements:

This is a field-based role. The successful candidate will need to live within the Benelux region and expect to travel frequently throughout it. Occasional travel to Insulet's UK/Benelux head office in West London will be necessary.