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Remote L2 Help Desk - Remote Eligible
Resolve complex technical issues for remote staff using ticketing and support tools
Camden, New Jersey, United States
Junior
$22
– 28
USD / hour
1 week ago
Insight Global
A staffing and managed services company specializing in sourcing talent across IT, Accounting, Finance, Engineering, and Government sectors.
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Remote L2 Help Desk Analyst
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and Tier 2 level support for 1,000+ external and internal staff using their FreshDesk ticketing system. Some day-to-day responsibilities include password resets, printer troubleshooting, MS Office issues, system upgrades, etc. While this person will be working fully remote, they are fully expected to be a self-starter with a suitable working space and internet connection to handle all incoming requests throughout the day.
Remote L2 Help Desk - Remote Eligible
Camden, New Jersey, United States
$22
– 28
USD / hour
Technical Support
About Insight Global
A staffing and managed services company specializing in sourcing talent across IT, Accounting, Finance, Engineering, and Government sectors.