INTL - Implementation Consultant

Customer Success Specialist

This is a customer-facing role and is a great opportunity for a candidate who is looking to apply what they have learned in previous positions and to learn new technologies. The individual will assist our customers in the implementation and configuration of our Intelligent Compliance suite of products. The candidate will require expert level technical experience and skills, as well as outstanding interpersonal and communication skills. The candidate will need to build technical relationships and be responsible for customer success. Additional tasks include troubleshooting and resolving issues, tuning and optimization, documenting customer environments/configurations, working with internal teams, and our customers. Knowledge of cloud-based technologies is preferred. The ideal candidate should enjoy working with people, solving problems, and be a self-starter. We invest in our people and provide product training, mentoring, and career advancement opportunities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.